Developing Interoperable Collaboration Services to Sustain Activities of Communities of Practice

Communities of Practice (CoPs) have attracted the interest of professionals and researchers as successful environments for enhancing, developing and improving practices through collaboration between their members. More and more, CoPs are choosing virtual environments and services to support their activities. However, recent research has underlined the lack of adequate scaffolding in terms of technical support and appropriate use of technology for communication and collaboration. The paper argues in favour of a collaborative design methodology for the development of services based on new technologies, open-source or open-source minded . Producing interoperable, evolutionary, flexible and truly collaborative services appears of major interest to sustain activities of distributed CoPs. The paper uses as a case study the description of collaboratively designed services addressing the needs of distributed CoPs within the European Project PALETTE. The example of PALETTE shows that in complex project situations, collaborative design sustained by Actor-Network Theory is a helpful framework to reach the goals of the project

41P. Practical Lessons Learned while Developing Web 2.0 Collaboration Services for Communities of Practice

Although a plethora of Web 2.0 applications exist today, there is little literature reporting on experiences, concrete recommendations or best practices when developing such applications. The scarcity of such records makes it difficult for developers to determine how best to support the practices of communities with the use of Web 2.0 technologies. In this paper, we report on eight practical lessons learned while developing Web 2.0 collaboration services for Communities of Practice in the framework of a three years long European research project on Technology Enhanced Learning. The main objective of this project was to investigate how Web 2.0 technologies could impact the communication and collaboration needs of Communities of Practice interacting online and, conversely, how new interaction needs could impact Web 2.0 technology. The above lessons are presented in a way that could aid people engaged in various phases of the development of Web-based collaboration support services

Grid of analysis supporting the participative design methodology

PALETTE deliverable - report number D.PAR.01This deliverable presents the participatory design methodology of the PALETTE project and some first results of the implementation of this process. Some principles of the Actor Network Theory and of the Agile Methodology are embedded in the different stages of this methodology whose twelve stages (described in details in the last section) will be the basis of the participative development of services and scenarios of use

Description of six scenarios and of the results of six validated trials

Description of six scenarios and of the results of six validated trialsThis deliverable aims at presenting and analysing the processes of elaboration and validation of the PALETTE scenarios. After having defined these two processes and situated them into the PALETTE methodology, the scenarios are presented. For each scenario, the specific methodology of elaboration and validation is described with a special focus on the participation of the concerned Communities of Pratcice (CoPs). Then the results of the validation are presented as well as the reports of their technical feasability and the usability of PALETTE services from a user perspective. Finally we reflect on and we discuss about the whole process of validation of the scenarios and we describe the next steps towards the development of the scenarios and their trilas with the CoPs

Web-based education and pedagogical technologies : Solutions for learning applications

International audienc